- TAKE 15% OFF STOREWIDE - USE COUPON "WINTER15" AT CHECKOUT
To offer our customers affordable products plus the FREE SHIPPING your order only comes in its own branded dust bag. Box and package is NOT included unless stated in the listing.
You can add box and package for an additional $20 before added to cart.
Please note due to the nature of shipping and handling from places to another we do not guarantee your branded box and packaging will receive in a perfect condition especially on the edges. We thank you for your understanding.
We accept payment via Bank transfer, PayPal and PayPal Payment Plans
You can now place an order online here and process the payment as normal with the payment method below.
Direct Deposit:
When you choose direct deposit payment at checkout you will receive an email regarding our bank details. We will contact you when the payment has been received in our account. Your payment may takes 1-2 working days to cleared.
PayPal:
We will send you payment confirmation please make sure your PayPal postal address are updated.
PayPal Payment Plans:
Is a lay-buy that allows you to pay off your order over time. We give you the flexibility to pay off your order in your own time and in the amount you wish to.
Please make sure to us leave us a note of your PayPal email account.
Your order will be process once the payment are fully paid. We will send you delivery confirmation once it has been dispatched.
Our PayPal Payment Plan is like a lay-buy that allows you to pay off your order over time. We give you the flexibility to pay off your order in your own time and in the amount you wish to. The sooner you paid off the earlier you will received.
Please make sure to choose PayPal Payment Plan on payment options at checkout and leave us a note of your PayPal email account. You will then receive an invoice from PayPal of your order that will also appear on your PayPal account so you can keep track of all of your payments.
Your order will be process once the payment are fully paid. We will send your delivery confirmation once it has been dispatched.
*Please note we do not hold stock for lay-buy orders as it is impossible to know when the full payment will be received.
Once your order has been shipped, we will contact you with tracking information.
Depends on your location you may able to track your order on these link below:
You should get your order within 15-25 business days after dispatched.
Please note this is only an approximation only not include public holidays. During the Christmas period and world pandemic time can impacts and causing significant delays.
We ask you to wait patiently. Your order is on its way.
Please note we are not responsible for any delays that is out of our control, caused by destination customs clearance, unforeseen event such as weather and any pandemics crisis.
Yes, some products can be express post. Our standard express post fees are $20 per item. The estimate delivery time is approx 10-15 business day. You may select faster shipping option on the product listing.
Once payment has been received, we will process your order within 1-3 working days.
We will contact you with tracking information once your order has been dispatched.
Please allow your order to arrive at destination county for tracking info to be updated.
Please contact us if your order hasn’t arrived and more than the estimated delivery time.
We want you to feel confidence shopping with us therefore we accept all returns for an exchange to another item or store credit.
Please contact us ASAP so we can provide you the return address.
The returns MUST be unused and in the conditions that was received including label, cards, box, packaging.
Returns must receive within 15 working days with tracking information.
If the return product/s found damaged and not in original that was received we may reject your return and will send it back to you.
If after 15 working days gone by and the return has not received or any unknown delays we will return the parcel back to you. Your case will be closed.
Please note customer are responsible for all the return shipping cost. TGB will not responsible for the return items lost in transit.
We accept refund if the product doesn’t match the listing, or it arrived damaged or faulty – we will handle the return postage fees.
You must contact us ASAP with photos of the damaged/faulty item within 7 days.
The returns MUST be unused and in the conditions that was received including label, cards, box, packaging.
After a consultation with one of our team members, you must return to us within 15 working days with tracking information.
*Please note if after 15 working days gone by and the return has not received or any unknown delays we will return the parcel back to you. Your case will be closed.
Once your return is received and inspected, we will contact you to notify you that we have received your returned item/s.
We will also notify you of the approval or rejection of your return/refund.
If you are approved, then your refund will be processed to your original payment method or we will contact you with the store credit.
*Please note we can NOT accept refund or store credit if the return items is lost in transit.
Customer is responsible for shipping costs.
http://parcelsapp.com/en/carriers/australia-mail